We create experiences that move people.

Human-Centered Design, a process that builds deep empathy and understanding for your audiences’ needs and wants so that you can have success during the moments that matter, build momentum, and ultimately have bigger impact in the arenas that will move your mission forward.

Impact Framework

We use the following framework to explore, ideate, and build experiences that stir meaningful change by connecting purpose to people in profound ways.

Our Services
  • arrows showing experiences leads to empathy

    Learn

    Every project starts by taking time to listen and learn. Whether it’s through a series of grounding conversations, an audit of existing materials, or conducting primary research, we carve out space to understand organizational priorities and empathize with those most impacted by your organization’s work before we jump into ideation.

  • arrows showing relevance leads to resonance

    Strategize

    Guided by community input and market insights, we ideate and execute human-centered strategies and plans that make real impact in real lives. With a range of ideas to consider, we assess the benefits of implementation against the resources each will require, ensuring we pursue options with the right impact to investment ratio.

  • Activate

    Solutions are brought to life and introduced into communities by crafting smart, simple, and spirited touchpoints and experiences. Success measurement processes and infrastructure are initiated to track engagement, and collect feedback, and inform further decision-making. The results are thoughtful, thorough outcomes that leave a lasting impression.

  • Learn

    Every project starts by taking time to listen and learn. Whether it’s through a series of grounding conversations, an audit of existing materials, or conducting primary research, we carve out space to understand organizational priorities and empathize with those most impacted by your organization’s work before we jump into ideation.

  • Strategize

    Guided by community input and market insights, we ideate and execute human-centered strategies and plans that make real impact in real lives. With a range of ideas to consider, we assess the benefits of implementation against the resources each will require, ensuring we pursue options with the right impact to investment ratio.

  • Activate

    Solutions are brought to life and introduced into communities by crafting smart, simple, and spirited touchpoints and experiences. Success measurement processes and infrastructure are initiated to track engagement, and collect feedback, and inform further decision-making. The results are thoughtful, thorough outcomes that leave a lasting impression.

“Olio is a design studio with a philosophy that is not limited to visual aesthetics, but one that’s rooted in empathy. They think holistically and comprehensively about the challenge they’re tasked with, operating as problem solvers, taking the time to deeply explore and understand their audience, end user, and even their client before jumping to solutions or final products. This makes olio an outstanding collaborator and a truly human-centered partner.”

—Teresa Mozur, Robert Wood Johnson Foundation

Relevant Tools & Resources

Human-Centered Design Tool Box
Use HCD to Operationalize Strategic Plans
Learn, Strategize, Activate: Tactics to Innovate and Elevate
Pairing Strategic Priorities with Human-Centered Design

Let’s do good. Together.

View Work