Workshop It:
A Collaborative Approach
to Brand Positioning
Brand positioning workshops are core to Olio’s brand strategy practice. Tailored to your organization’s specific brand goals and priorities, our workshops create unique opportunities for diverse groups of stakeholders to inform and contribute to the evolution of your brand. When we collaborate in this capacity, we lay the groundwork for a brand that truly represents voices from your community. How do we do it? Let’s take a look.
Step 1: Ground in Your Purpose
Understand brand positioning
The first step in planning an effective workshop is to ensure decision makers understand that brand positioning is something that should be infused into day-to-day operations of your organization. Your new positioning will serve as the framework for making consistent, compelling brand decisions, which ultimately helps:
People understand the features and benefits of your offerings
Internal teams effectively communicate and deliver services
Audiences find value and trust in your brand beyond a single entity at the company
Your organization maintains its sense of purpose and identity while growing and/or evolving
Align on workshop goals and objectives
After we align on the role of brand positioning, we get clear on the outcomes we are looking to achieve during your workshop. This allows us to develop a clear plan of action and go into the workshop with confidence that the inputs we collect will fuel the rest of our brand work moving forward.
The workshop goal is this: explore what does and doesn’t make your brand relevant to stakeholders. It takes vulnerability and courage to invite open conversation around what your brand can and should stand for. So we ask our clients to venture into this moment with the intent to listen, learn and enjoy the ride as much as possible.
Workshop objectives help to further clarify your mission, and often include:
Build off existing business strategy, test new ideas, and/or validate assumptions
Gain understanding of internal and external audience needs/wants
Bring project stakeholders up to speed and along for the ride
Invite and tease out open, honest feedback
Step 2: Lock in the Logistics
invite participants
Next, we turn our attention to convening the right people, in the right space, at the right time. First and foremost, we start with people. Because your brand is experienced by everyone from program participants, to funders, to volunteers, to staff, we strive for participant lists to be as diverse and cross-functional as possible. This is a rare moment where we actually want (and need) at least a few people with limited marketing, communications, or design experience. Think of the people who attend your workshop as the first champions of your new brand. When launch time rolls around, who do you want standing by your side, advocating for your organization? These are the people you want at your workshop.
decide on a full-day or half-day format
A productive, intentional workshop takes at least four hours to pull off. Anything less and participants will struggle to build rapport, get in a creative flow, or provide meaningful input and ideas. Ideally, we carve out a full day to host your workshop. Don’t worry, the agenda will be thoughtfully paced with ample time to take breaks and refuel.
Full-Day Sample Scheudle
Workshop Grounding | 30 Minutes |
Journey Mapping (Empathy) | 90 Minutes |
Break | 15 Minutes |
Empathy Mapping (Empathy) | 90 minutes |
Lunch | 60 minutes |
What’s the Big Idea? (Ethos) | 30 minutes |
Headlines for the Future (Ethos) | 30 minutes |
Break | 15 Minutes |
Brand Attributes and Guardrails (Expression) | 60 minutes |
Wrap Up and Reflect | 30 minutes |
8 Hours |
(Includes 30 minutes of overflow time)
This option takes you deeper into the areas of your brand that need extra attention, and includes ample time for large group sharing and digestion at the end of each activity.
Half-Day Sample Scheudle
Workshop Grounding | 30 Minutes |
Empathy Mapping (Empathy) | 60 minutes |
Break | 15 Minutes |
What’s the Big Idea? (Ethos) | 30 minutes |
Brand Attributes and Guardrails (Expression) | 60 minutes |
Wrap Up and Reflect | 30 minutes |
4 Hours |
(Includes 15 minutes of overflow time)
This option allows you to explore a little bit of everything in small doses.
choose a location
Although virtual workshops have become more commonplace, nothing compares to the dynamic of sharing physical space together. So much comes out of an in-person experience. It’s truly worth the effort and investment to gather people in the same space, even if it requires making special arrangements. However, if your organization absolutely must host its workshop online, Olio has the tools and knowhow to make it happen.
Tips for selecting an in-person workshop space:
Strive to orient somewhere outside of your typical place of work
Visit the space ahead of time to asses the vibe and energy of the space
Choose an environment that aligns with your organization’s mission and values
Based on the size of your group, ensure there’s ample room to spread out and move around
Secure access to white boards or vertical surfaces where large pieces of paper can be hung
Consider accessibility needs, both for getting to and around the location
The more natural light, the better
Tips for setting the stage virtually:
Establish clear rules about cameras and microphones, and share them in advance
Build in breaks for people to walk away from their screens
Choose a technology platform that your participant pool can navigate with ease
Double check your organization’s IT security requirements
Step 3: Design the Experience
plan the Agenda
To get the most of your workshop, nothing is more important than flow. Dedicated time should be given to participant grounding, engaging activities and group reflection. We use our time wisely, breaking up the time strategically between curated design thinking exercises and well-timed breaks/moments of rest.
Olio’s brand positioning workshops include exercises that fall into three categories—empathy, ethos and expression.
Empathy
Depending on your participant makeup, these exercises encourage organizational insiders to either step outside their personal experiences and understand what people who engage with their organization need and want, or they create space for community members and program participants to tap into and share their lived experiences.
Ethos
Exercises guide participants through prompts that explore different ways to articulate what your organization stands for, in ways that are meaningful and impactful.
Expression
These exercises identify and define your brand’s personality, so your organization is able to show up in a way that’s both distinct and authentic. Activities center around identifying and defining brand attributes, discussing visual styles, and putting guardrails around what is and isn’t appropriate for your organization.
introduce Housekeeping rules
The other essential component in setting the tone for your workshop is establishing some ground rules that foster curiosity and collaboration. Don’t worry, you’re going to like them. Some of our favorites include:
Don’t think it. Post it!
Yes, and…
Every voice is heard.
Step 4: Collect Inputs and Share Insights
This component of Olio’s brand positioning workshop is all about what happens after everyone leaves the room. During the workshop, we collect loads of raw material but we never plan to settle on anything on the spot. Once the dust settles, we survey what’s been contributed and begin to make sense of it all. We share out these findings with workshop stakeholders for a quick gut check, and then we’re off to the next phase of brand strategy with a heightened level of inspiration and alignment.
Hire Olio to plan a brand positioning workshop for your organization.
Now that you know more about Olio’s brand positioning workshops, let’s generate some momentum for your organization’s brand strategy initiatives. Whether you’re looking to define your brand for the first time, or evolve an existing brand to better align with your organizational direction, Olio is ready to lead you through a thoughtful process with meaningful outcomes.